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YouTube beauty guru Jaclyn Hill just came out with a nude lipstick collection under her namesake brand, Jaclyn Cosmetics. Despite rave reviews on the formula and color payoff, many customers are complaining about alleged hairs, bumps, and even fungus-like spots.
Based on some of the complaints on Twitter, the “Decaf” shade is the most contaminated. Netizens complained about a hair ball and non-smooth surface of the lipstick.
Why is my @jaclyncosmetics Decaf lipstick lumpy?? @Jaclynhill This cant be ok right?? #jaclyncosmetics #jaclynhill pic.twitter.com/xjffA4fUF1
— Veronica (@itsv_82) June 5, 2019
@Jaclynhill @jaclyncosmetics I am a huge supporter! Seriously love you. I was soooo excited to buy your lipsticks. Today when I went to put on "Decaf" ..I noticed there was a hard ball inside of it. What is it? Can I get a replacement? pic.twitter.com/D9acDVtDgH
— Krystal Duarte (@mizzgrizzlybee) June 7, 2019
The conversation reached a turning point when beauty vlogger RawBeautyKristi posted a 52-minute YouTube review. Here, she placed the lipsticks (not just Decaf) under a microscope and saw fungus-like growths.
Jaclyn apologized to all the customers, ensuring them she and her team “are working very hard on finding out EXACTLY what is causing the ‘grittiness [and] bumpy texture’ on some of the lipsticks.” She also reacted to RawBeautyKristi’s photo where hairs were seen on the lipstick, defending that those are shedding from white gloves.
If any of you are receiving lipsticks like this…. please know that this is NOT hair! My factory used brand new white gloves to do quality control & they shed all over my product!😡 We switched to rubber gloves 2 days ago & will make sure this never happens again. https://t.co/qn6UTUJzRE
— Jaclyn Hill (@Jaclynhill) June 8, 2019
But this also begs the question of how can these “sheddings” touch the product itself. As some netizens told Estée Laundry, several tests are done visually and lipsticks shouldn’t be touched, else, it’ll compromise the quality of the product.
Jaclyn Hill is also not the only YouTuber whose beauty products are under fire recently. Even Jojo Siwa’s Claire’s makeup collection has been recalled because of high levels of asbestos. So we hope their respective brands resolve this issue before it turns into a serious health hazard.
[People]
Photo courtesy of Jaclyn Cosmetics’ Instagram account
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